Developing housing service standards
We would like residents to work together with service managers to develop service standards that align with the Regulatory Standards for landlords ensuring effective and compliant service delivery.
To promote transparency, influence and accountability, these events also give tenants and leaseholders the opportunity to meet with managers from across housing services to ask questions and engage directly.
Please see the timetable of sessions below. Residents can book on more than one workshop.
| Date | Team | Event Time |
|---|---|---|
| Wednesday 15 January | Tenancy Management and Welfare Reform Tenancy Support (Tenancy standard) | 6pm to 8pm (5.30pm registration and refreshments) |
| Friday 17 January | Complaints (Transparency, Influence and Accountability) | 11am to 1pm (10.30am registration and refreshments) |
| Friday 24 January | Neighbourhood Management (Neighbourhood and Community Standard) | 2pm to 4pm (1.30pm registration and refreshments) |
| Wednesday 29 January | Repairs and Planned Works (Safety and Quality Standard) | 6pm to 8pm (5.30pm registration and refreshments) |
| Tuesday 4 February | Rents and leaseholders | 6pm to 8pm (5.30pm registration and refreshments) |
| Friday 7 February | Caretaking and Grounds Maintenance, Green Spaces (Neighbourhood and Community Standard) | 11am to 1pm (10.30am registration and refreshments) |
Other times on Friday 24 January
No occurrences
