Cookies
Cookies are small data files that are sometimes placed on your computer when you visit a website. We use cookies to save your preferences and settings to make it easier for you to use our website. No personal information is recorded, so you cannot be identified and cookie information is not stored permanently on our servers. You can manage or remove cookies within the settings of your web browser.
How we use cookies
The cookies we use are listed below. Unless otherwise stated, they all expire when you close your web browser, or when you have been inactive for a long time - normally about 20 minutes.
| Name | Description | Example value | When set |
|---|---|---|---|
| JSESSIONID | Improving speed and user experience | DC6F775B491AA8A63808883EF5E15F6B | First visit |
| fmn | Find my nearest preferences | VICARAGE%20CLOSE%3BHA4%207 TD%3B51.57987%3B-0.43228 | First visit |
| base | User preferences for page layout | 1,2,3 | User action |
| text | User preferences for page layout | 1,2,3 | User action |
| device | User preferences for page layout | 1,2,3 | User action |
| myarticleid | Set navigation menu position on redirection | 2269, 24118 | Redirection |
| PHPSESSID | Environmental cookie | First use | First visit on various applications |
Online forms
| Name | Description | When set |
|---|---|---|
| formsDesignerPanelWidth | Internal use | First use |
| formsDesignerPanelWidth | Internal use | First use |
Customer self-service accounts
| Name | Description | When set |
|---|---|---|
| ASP.NET_SessionId | Improving speed and user experience | First use |
Tenant and leaseholder accounts
| Name | Description | When set |
|---|---|---|
| customerid | Your current login ID | Successful login |
| myformdata | Data to pass into a form to save you typing | Successful login |
Supplier accounts
| Name | Description | When set |
|---|---|---|
| ASP.NET_SessionID | Improving speed and user experience | First use |
| validPSuser | User status | Successful login |
Social media and networking websites
We provide access to content and sharing options from social media and networking websites, such as AddThis, YouTube, X and others, which may set cookies that the council does not control. Please check with these third party websites to see how your information is used.
Third party cookies
Some of our suppliers set third party cookies that the council does not control, such as Google Analytics, which stores information about how you use our website, such as the pages you visit.
| Website/ application | Cookie name | Description | When set | Expires |
|---|---|---|---|---|
| Google Analytics | __utm* | Gathering information about which pages website users visit | Various | 30 mins to 2 years |
| Google Analytics | _ga | Used to distinguish users | Various | 30 mins to 2 years |
| Google Analytics | _ga_X1E0WNPNV4 | Used to persist session state | Various | 30 mins to 2 years |
| Microsoft Clarity | _clck | Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID | Various | 1 to 2 years |
| Microsoft Clarity | _clsk | Helps us understand how you use our site by telling us which pages you've visited | Various | 1 day |
| Microsoft Clarity | CLID | Identifies if you have previously used another site that also uses Microsoft Clarity | Various | 1 to 2 years |
| Microsoft Clarity | ANONCHK | Shows if information about your use of Microsoft sites is shared with a cookie called ANID (used for advertising). | Various | 1 to 2 years |
| Microsoft Clarity | MR | Indicates whether to refresh the information from the MUID cookie | Various | 1 to 2 years |
| Microsoft Clarity | MUID | Identifies if you have used any Microsoft sites before (for advertising, site analytics, and other operational purposes) | Various | 1 to 2 years |
| Microsoft Clarity | SM | Used to synchronise the information from the MUID cookie across Microsoft sites | Various | 30 mins to 2 years |
